We are excited to announce the addition of our new chatbot to the Operance platform. The chatbot is there to help new and existing users get to grips with our product by viewing guides, searching through our help centre, and making support tickets. You can also request to speak to the business account manager at any time if you have questions that cannot be solved instantly by the chatbot AI.

This latest update is part of our comprehensive product support overhaul, where we aim to provide instant help and guidance for all users on our platform. These new features include a brand-new help centre, an industry-specific wiki, and more, so keep an eye out for our product updates as we venture into 2023.

We have listed a breakdown of our chatbot features below, with more to arrive in the following product development phase.

We plan to continue adding more features to our chatbot to ensure that assistance is available 24/7 for your business, 365 days a year. Whilst we appreciate that our solution is not as intelligent as ChatGPT (yet!), it will be a significant step forward in helping our users make the most of our platform. What would you like to see added to our chatbot? We would love to hear your feedback.