Privacy Policy

“Operance” and “Operance.app” are the property of Bimsense Ltd.

This privacy policy explains how Bimsense uses the personal data we collect from you when you visit our website.

What Data Do We Collect?

Bimsense (via the Operance.app website) collects the following data:

  • Personal identification information (full name and email address)

How Do We Collect Your Data?

You provide data to Bimsense directly when you explicitly sign up to the newsletter or request a model upload using the form on the website.

How Will We Use Your Data?

Bimsense collects your data so that we can provide you emails with news, updates, and new products when you sign up to the newsletter mailing list. We will use your data just to contact you and identify your in-app user profile when you request your building data is entered into the mobile app.

How Do We Store Your Data?

Bimsense securely stores your data on database servers provided by DreamHost.com where the Operance.app website is hosted.

If you opt-in to receive marketing or the newsletter, your data will be stored in the MailChimp.com platform.

Access to your data is restricted to only users who require access to it and utilises multi-factor authentication to ensure it is kept safe.

Bimsense will keep your registration data for as long as your account is active. An account will be deemed as inactive is it is not used for a period of 12 months, at which point your data will be deleted from our systems. You will remain on the marketing and newsletter mailing list until you opt-out/unsubscribe at which point your data will be removed immediately.

Marketing

Bimsense would like to send you information about products and services of ours that we think you may find useful.

If you have agreed to receive (opted-in to) marketing, you may always opt-out at a later date.

You have the right at any time to stop Bimsense from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here and follow the instructions.

What Are Your Data Protection Rights?

Bimsense aim to ensure that you are fully aware of all of your data protection rights. Every user is entitled to:

  • The Right to Access - You have the right to request Bimsense for copies of your personal data. We may charge you a small fee for this service.

  • The Right to Rectification - You have the right to request that Bimsense correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure - You have the right to request that Bimsense erase your personal data under certain conditions. Also known as “The Right to be Forgotten”.

  • The Right to Restrict Processing - You have the right to object to request that Bimsense restrict the processing of your personal data under certain conditions.

  • The Right to Object to Processing - You have the right to object to Bimsense’s processing of your personal data under certain conditions.

  • The Right to Data Portability - You have the right to request that Bimsense transfer the data that we have collected to another organisation, or directly to you to use elsewhere, under certain conditions.

Upon making a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us:

Online Service Desk

Operance GDPR Service Desk

Email

data-protection@bimsense.co.uk

Telephone

0113 8682900

Post

Bimsense Ltd.

Room 1.01, C4DI @TheDock

31-38 Queen Street

Hull

HU1 1UU

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